You are using Macs at your institutes or you are planning to do so in the future and need advice and support. You would like to use your Mac or your iOS device in combination with the GWDG Exchange server. Your research groups are already using Apple servers or are planning to use it for the purpose of better cooperation. Basic knowledge of Macs and iOS devices is available, but additional specific support is required. You do not have in-house Mac support and do not want to fall back to expensive external companies.
We offer advice regarding the application of Macs, help you to develop deployment scenarios and assist you with the implementation. You can contact us via phone or e-mail. Twice a week we offer special telephone consultation to assist you with any questions concerning Mac. If it is not possible to solve your problem on the phone, we may also help you via AnyDesk and/or Remote Desktop or make an appointment to visit you at your institute.
Preconditions For Use
There are no requirements for using this service.
How To Use
- Long-term experience in Mac user support
- Two Mac workstations at the GWDG
- Fast and straightforward help in urgent cases