Contact

Opening Times

The user work area and the service hotline is available:

Monday to Friday from 7.00 - 21:00 o'clock

Saturday and Sunday from 10.00 - 18:00 o'clock

Operating Hours

The data center operating is available:

Monday to Friday from 7.00 - 21:00 o'clock

Saturday and Sunday from 10.00 - 18:00 o'clock

Outside of these times the data center is operated without any operator.

Maintenance

The computer services are operated 24/7. The only exceptions are for necessary maintenance of systems. The time for planned maintenance work is on Thursday 17.00 until 19.00 o'clock. In urgent cases (e.g. critical security updates) this might differ.