Support

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Your personal contact with us

 

+49 551 201 1523

Contact our hotline

 

support@gwdg.de

Send us an email and we will contact you soon

 

support.gwdg.de

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Opening Times

The user work area and the service hotline is available:

Monday to Friday from 7.00 - 21:00 o'clock
Saturday and Sunday from 10.00 - 18:00 o'clock

Operating Hours

The data center operating is available:

Monday to Friday from 7.00 - 21:00 o'clock
Saturday and Sunday from 10.00 - 18:00 o'clock

Outside of these times the data center is operated without any operator.

Maintenance

The computer services are operated 24/7. The only exceptions are for necessary maintenance of systems. The time for planned maintenance work is on Thursday 17.00 until 19.00 o'clock. In urgent cases (e.g. critical security updates) this might differ.

Find details of our quality control here.